Privacy Policy

1. Introduction

Nawat Al Jawdah (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy applies to all services, including our website, apps, forms, email communications, and offline operations.

It complies with Saudi PDPL, ISO 27001, and global privacy laws including GDPR, CCPA/CPRA, CalOPPA, and COPPA where applicable. By using our services, you consent to the practices described in this policy.

2. Personal Information We Collect

We collect the following information from users:

  • Contact Information: Email, first name, last name, phone number

  • Address Information: City, state/province, postal code, country

  • Social Media Profiles: Information via Facebook, LinkedIn, Twitter, or other sign-in integrations

  • Tracking & Analytics Data: IP address, device type, browser, usage patterns, clicks, pages visited

  • Payment Information: If users pay for services or products

3. How We Use Your Data

We use data for:

  • Providing ISO consultancy and related services

  • Responding to inquiries and providing support

  • Processing payments securely

  • Improving website and app functionality

  • Marketing, advertising, and remarketing campaigns

  • Analytics and performance measurement

  • Complying with legal and regulatory obligations

  • Maintaining system security (ISO 27001 practices)

4. Tracking, Cookies, and Pixels

We use cookies, tracking scripts, and pixels to enhance user experience, monitor website performance, and deliver personalized advertising.

Examples of tracking tools we use:

  • Analytics: Google Analytics, Matomo, Mixpanel, Firebase, Clicky, Statcounter, Flurry

  • Advertising & Pixels: Google Ads, Facebook Pixel, LinkedIn Ads, AdMob, Bing Ads, Flurry, AppLovin, Unity Ads, AdColony, Vungle, AdButler

  • Remarketing: Custom remarketing services to display ads based on user interactions

Users can accept or decline tracking via our consent banner or browser settings. Disabling tracking may limit some functionality.

5. Legal Compliance

We comply with:

  • GDPR: For EU users – rights to access, correct, delete data, and withdraw consent

  • CCPA/CPRA: For California users – rights to opt-out of data sale, request disclosure, and deletion

  • CalOPPA: For California users – disclosure of information collection and tracking practices

  • COPPA: For users under 13 – parental consent required

6. Third-Party Sharing

Your data may be shared with:

  • Analytics Providers: Google Analytics, Matomo, Firebase, Mixpanel, Clicky

  • Marketing & Ads: Facebook, Google Ads, LinkedIn Ads, remarketing partners

  • Email Marketing: MailChimp, FreshDesk, or other providers

  • Payment Processors: PayPal, Stripe, or other authorized providers

  • Regulatory Authorities: Where legally required

All third parties adhere to strict privacy and security standards.

7. Data Security

We implement robust security measures, including:

  • Encryption of sensitive data in transit and at rest

  • Role-based access and permissions

  • ISO 27001-compliant Information Security Management System (ISMS)

  • Regular monitoring, audits, and vulnerability assessments

8. Data Retention

Personal data is retained only as long as necessary for the purposes outlined or as legally required.

9. Your Rights

Depending on your location, you can:

  • Access, correct, or delete your personal data

  • Opt-out of tracking, marketing, or advertising

  • Withdraw consent at any time

  • Exercise GDPR, CCPA/CPRA, CalOPPA, or COPPA rights

To exercise your rights, contact us at [email protected].

10. Consent Mechanism (Website Implementation)

For compliance with GDPR, CCPA, and global privacy laws, implement a consent banner with:

Checkbox options for users:

  1. I consent to cookies and tracking for website functionality and analytics

  2. I consent to personalized advertising and remarketing (Google, Facebook, LinkedIn, etc.)

  3. I consent to email communications from Nawat Al Jawdah

  4. I do not consent (minimal functionality may apply)

Users can withdraw or change consent at any time via your website’s privacy settings or by contacting [email protected].

11. Changes to Privacy Policy

We may update this policy to reflect legal or operational changes. Updates will be posted with the effective date revised accordingly.

12. Contact Us

Email: [email protected]
Phone: [Insert Phone Number]
Address: Al Hamdaniya, Jeddah, Saudi Arabia